![]() You could have avoided this by keeping better records, specifically those toll receipts. Getting this car rental tolls removed from your bill Instead, Budget referred you to Highway Toll Authority, and it did not respond to your request for help. And if that was the case, then Highway Toll Authority or Budget should have quickly assisted you. There’s no way you should have a $729 bill unless your transponder was working improperly. You were just following the company’s advice. Find out more at īudget’s page is clear on how to avoid the charges: You can either pay cash or avoid toll roads entirely. Its powerful technology and service come together to deliver a seamless travel experience for travelers, anywhere in the world. ![]() ![]() TripActions is the leading travel, corporate card, and expense management platform trusted by more than 8,800 companies globally to make travel effortless. You could have been on the hook for much, much more if Highway Toll Authority didn’t exist. Two decades ago, toll violators paid hundreds of dollars per violation, at least when a car rental company was involved. In New York, its transponders automatically identify the car and charges the standard cash fee for toll roads as published by the toll authority, plus a “convenience fee” of $3.95 per day, to a maximum of $19.75.īy the way, this is so much better than it used to be. Turns out Highway Toll Authority adds a service fee to your car rental tolls. But beyond that, how could your bill be so high? You’d have to cross an awful lot of bridges and tunnels to run up that kind of tab. If you paid for your toll with cash, you shouldn’t have been charged an extra $729. Can you help me? - Jamal Alqiwani, Dubai, United Arab Emirates Answer I am requesting that either Highway Toll Authority or Budget investigate these toll charges and refund the $729. I’ve rented cars many times in New York, and I always paid my toll by cash. I did not ask for a receipt, and they normally do not give them unless you ask. Unfortunately, I do not have any toll payment receipts. I paid for all my car rental tolls in cash. It automatically debited this fee from my credit card. ![]() After I returned, I received a bill from Highway Toll Authority for $729. I rented a car from Budget last summer in New York. After he returns his Budget rental in New York, Jamal Alqiwani gets a shocker: a $729 bill from his car rental company for tolls he’s already paid. ![]()
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